of Richardson
3521 N Star Rd, Richardson, TX 75082 • (972) 235-5437

Policies & Procedures

Kids `R´ Kids is open to you, the parent, any time your child is present in the school. For the safety of all children, we do request that you make your presence known to the person in charge and cooperate in not disrupting the school´s program.

Parents are encouraged to eat breakfast or lunch with their child(ren) at the school. (See Director for details.)

Children Served
Kids ´R´ Kids Learning Academies are open to children ages 6 weeks to 12 years old without discrimination on the basis of political affiliation, religion, race, color, sex, mental or physical disabilities.

Hours of Operation

Hours of operation for Kids ´R´ Kids Learning Academies are Monday through Friday from 6:30 am - 6:30 pm, 12 months a year. Please make sure that you drop off and pick up your child(ren) in a timely manner.

If you have called by 6:00 pm there will be a charge of $10.00 for the first 5 minutes and $1 per minute after 6:35 pm which will be charged to your account immediately. This fee may be waived by a member of Management.

If there is no phone call there will be a charge of $25.00 for the first 5 minutes and $1 per minute after 6:35 pm which will be charged to your account immediately. This fee may not be waived.

If children are left at the Center after closing time and no word is received from the parent, or an emergency contact cannot be reached, authorities will be contacted.

Kids `R` Kids of Richardson expects parents to respect and abide by our hours of operation. We recognize it is not always possible to predict traffic or work schedules. If it is not possible to pick up your child by 6:30 pm we ask that you call us no later than 6:00 pm so that we may tell your child when to expect you so he/she won`t worry.

Standard Holidays observed by Kids ´R´ Kids Learning Academies are:


  • New Year`s Eve--close at noon
  • New Year`s Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • The day after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • The day after Christmas

Please keep in mind that the days that we are closed around Christmas may fluctuate according to how the days fall during the week. Please pick up a current holiday closing card at the front desk.

Upon enrollment, your child(ren) will need all state, county and Kids ´R´ Kids forms completed in a timely manner. All forms necessary will be provided by your school.

Information on forms regarding your child(ren) or specific school forms must be updated as needed.

Breakfast, lunch, morning and afternoon snacks are available at Kids `R` Kids Richardson for no additional charge.  Our school also provides monthly menus so parents are aware of what meals and snacks are served. Our menus offer vegetarian and beef alternatives for dietary or cultural requirements. Healthy snacks are provided while keeping sugar to a minimum. Our center exceeds the state recommendations with nutritionally sound and delicious meals. Menus can be found in each classroom and in the front office as well as online.

For bottle-fed children, parents must provide prepared formula, placed in bottles with the bottle and lid clearly labeled with the child`s first and last name. Bottles prepared with breast milk should be labeled and stored in a zip-lock bag. Any baby food that has been opened will be sent home at the end of the day along with any unused bottles.

Please see the Director for information regarding special diets and allergies.

Kids `R` Kids of Richardson is an all-inclusive tuition school.  We require tuition to be paid by ACH transaction.  A voided check must be provided upon enrollment for the account to be used for tuition payment. A tuition and fee schedule will be provided by Kids ´R´ Kids of Richardson. You will be informed of all rates, discounts, late fees,  registration fees, check return fees, and any Center specific fees for drop in or part time care. The tuition and fee schedule will also provide you with information as to when payment is due and any late charges to be applied.

(Policy may vary per school.)

All prescribed medication must be left at the front desk with the person in charge. A medication form must be filled out completely and signed by the parent or guardian before any medication can be given.

Medications must be in the original container and labeled as follows: child´s name, current date, dosage, times to be given, expiration date, and any other special instructions.

Any non-prescription medication must have a signed, dated note from the child´s doctor stating the name of the child to receive the medication, name of the medication, amount to be given, times to be given, length of time to be given and any other special instructions.

Medications will be dispensed only by the person or persons designated by the Franchisee or Director of the school.

(Your Director will inform you of any school-specific policies that cover medications.)

Medical Emergency
If a child becomes ill, injured, or has an adverse reaction to prescribed medication while at the school, the parent(s) or emergency contact person will be notified immediately.

If it is necessary to seek immediate medical attention for a child, the child will be transported to the designated medical facility, Methodist medical center located at 2831 E. President George Bush Turnpike. The child´s vehicle and emergency medical permission forms, as well as the health information file, will accompany the child.

In the event of an occurrence of a communicable disease as outlined by the Department of Health, written notification will be posted on the classroom door within 24 hours or the next business day.

Transportation (To and From Public School)
Transportation is provided to and from public or private elementary or grade schools designated by the school.

Transportation Agreements are signed once for each school year.

Vehicle Emergency Forms must be completed and information kept up-to-date.

The School will inform you of the time your child must be at the school for transportation to his elementary or grade school.

If your child will not be transported by the school to school or will not be picked up by the school from school at the end of the school day, you must notify the school in advance. The school will inform you of the time by which you must make this notification.

Transportation (Field Trips)
Field Trip Permission Forms must be signed and dated for each field trip.

Vehicle Emergency Forms must be completed and information kept up-to-date.

Children going on field trips must wear a Kids ´R´ Kids t-shirt.

An identification bracelet will be provided by the school for each child.

Internet Access
Internet access to your child´s classroom is by password only. By enrolling your child at Kids ´R´ Kids you consent that your child(ren) may also be seen on the Internet by other persons viewing with passwords.

Internet access is available at your school, you will be given information upon enrollment.

Severe Weather, Fire or Emergency Situations
If an emergency situation develops such as severe weather, fire, physical damage to the building, or any other situation that poses a threat, the safety of the children is our first concern.

The school is equipped with a weather band radio, a fire alarm sprinkler system and fire extinguishers. Fire and severe weather drills are conducted according to state and county regulations or every 30 days.

If there is an emergency situation and it becomes necessary to close the school, parents will be notified to make arrangements for early pick-up. If the Center needs to be evacuated for any reason, please pick your children up from Canyon Creek Presbyterian Church located at 3901 Northstar, Richardson. We will notify parents immediately if this situation occurs.

If there is inclement weather and it is determined that the school will not open, parents will be instructed by the school regarding TV or radio stations providing closing information.

If an emergency situation develops and it is determined that the building or premises are unsafe, your child(ren) will be transported to a safe location.

Parents will be notified of the situation and you will be required to pick up your child(ren) as soon as possible.

Alcohol, Drugs, and Tobacco
In our effort to provide a safe, healthy environment in which each child may grow and develop, we maintain a school free of alcohol, drugs, and tobacco use.

The use or presence of alcohol, drugs, and tobacco by school staff, parents, or anyone visiting the school is prohibited in the building or anywhere on the grounds .

The use or presence of alcohol, drugs, and tobacco is prohibited during any outing or field trip, as well as on any vehicle used by the school to transport your child(ren).

At Kids ´R´ Kids Learning Academies, we use a method of "redirection" to guide your child(ren) toward appropriate behavior. If a child is engaged in behavior not conducive to a safe and happy learning environment, the teacher will "redirect" the child toward appropriate behavior. (The use of physical punishment and harsh language is prohibited.)

Parents or guardians are required to abide by the Kids `R´ Kids Discipline Policy any time they are on school property.

Dismissal Policy
The staff will work with each child to fulfill the needs of that child, and every effort will be made to provide a positive learning experience. Special needs will be accommodated when possible.

Kids ´R´ Kids Learning Academies reserves the right to ask parents to make alternative arrangements for care if it is determined that a child´s needs cannot be met, or the child has not adjusted to group care provided by the school. In the event behavior becomes disruptive to the program or becomes a problem that poses an unsafe situation for the child or other children in the class, alternative arrangements will be required.

If you, as a parent, are uncooperative in completing and returning forms, fail to pay your tuition on time, fail to follow any state or county regulations, or fail to follow any Kids ´R´ Kids Policy or Procedure, it may be necessary to dismiss your child(ren) from the school.

The Parent`s Role
The relationship between parents and school staff is vital to the success of a child´s experience. A partnership must be formed the first day with open communication and understanding that the development and growth of the child is our top priority.

Parents can assist and help ensure a smooth transition by doing the following:

*Sign children in and out at the front desk and then escort them to their designated class.

*Have all forms completed promptly and update forms as needed when changes occur (i.e. new phone number, address, etc.)

*Keep staff informed of special needs or changes that might affect your child´s behavior. Please notify the Center if your child is ill and do not bring an ill child to the Center.  

*Notify the Center if your child will be absent or if you will be later than usual picking up your child.

*Please provide a change of clothes marked with your child´s name (Center is not responsible for lost clothing).  Children should be dressed properly for the weather and play. Do not allow children to bring toys.

*Parents are always encouraged to participate in the Center´s special activities. Please attend scheduled parent meetings and conferences, ask questions and address concerns as they arise.

Kids ´R´ Kids Learning Academies reserves the right to change or revise any policies, procedures, or tuition/fee schedules when deemed necessary. Written notification will be provided to parents.

Kids ´R´ Kids Learning Academies is referred to as Kids ´R´ Kids, Kids ´R´ Kids Schools, school(s) and School(s).

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